PROTECTION OF CYBER CONSUMERS IN INDIA
Keywords:
Consumer, jurisdiction, redressal, Cyber ConsumerAbstract
n the modern day the internet has become an integral part of our daily life. The consumer has witnessed a huge conversion from being ordinary consumers to being cyber consumers. In the midst of a cyber-legal-commercial revolution and in order to provide a smooth adoption to egovernance and e-commerce, the Information Technology Act 2000 was enacted to provide a legal framework and enforce legal discipline. Cyber consumerism has revolutionized the way of doing business and has shrinked the consumer market to the computer screen and thus the subject of legal protection available to the consumers under the Indian law and the issues which arise for them in the cyber market, deserves attention. This paper deals with the concept of cyber consumer and protection of cyber consumers in India and the related law. This paper tries to make its reader aware of the various aspects associated with cyber consumers, the ways to redress them, the various redressal agencies and their jurisdictions and the reliefs available to the aggrieved under protection of cyber consumer.
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