Arbitrality Of Consumer Arbitration Agreements

Abstract

Arbitration is a form of alternative dispute resolution, in which a disinterested third-party listen to both sides of a dispute and makes a - usually binding - decision. The arbitration process is used as an alternative to lengthy and binding lawsuits, on the other hand, Mediation, is another form of an alternative dispute the resolution, involves both parties in a discussion of an issue with a trained mediator who helps the parties come to an agreement. Most consumer arbitration agreements contain clauses that disallow arbitration on a class-wide basis. Commentators have viewed the ability to prevent consumers from obtaining relief on a class-wide basis as a principal reason for businesses to add arbitration provisions to their consumer contracts. In response to a court decision ruling arbitration agreement unconscionable, some businesses began adding "consumer-friendly" provisions to their arbitration clauses. This research paper deals with the Enforcement of an arbitration agreement under the UNCITRAL Model Law and the New York Convention and also talks about  Need for Arbitration in Consumer Disputes Pertaining to the E-Commerce Regime deals with the purview of the Existing The interplay between the Indian Consumer Protectionist Law and Arbitration which will tell the overlook of the arbitrability of consumer arbitration agreements.