S, Mahantesh. ONLINE DISPUTE RESOLUTION: ITS SCOPE AND EFFECTIVENESS IN E-COMMERCE. Journal of Alternate Dispute Resolution, Ahmedabad, India, v. 2, n. 2, p. 48–62, 2023. Disponível em: https://journal.thelawbrigade.com/jadr/article/view/958. Acesso em: 5 apr. 2026.